Install the Gateway Connector to an ESXi environment

You can configure the Gateway Connector's network interface to use DHCP or configure a static IP only when you install the Gateway Connector. If you want to make changes to the configuration, you must uninstall and then install the Gateway Connector with the new network interface configuration.
Make sure you have permissions to deploy an OVF template into an ESXi environment.
  1. Download the Gateway Connector OVA file from the Arctic Wolf Unified Portal.
    1. Sign in to the Arctic Wolf Unified Portal.
    2. In the navigation menu, click Resources > Downloads.
    3. In the Aurora Endpoint Software Downloads section, in the Product field, select CylanceGATEWAY.
    4. Find and download the CylanceGATEWAY Connector 2.10.0.938 - OVA file.
  2. Log in to the ESXi environment.
  3. In the Navigator panel, select Virtual Machines.
  4. Click the Create/Register VM button
  5. On the New Virtual Machine screen, select Deploy a virtual machine from an OVF or OVA file and click Next.
  6. Type a name for the virtual machine
  7. Navigate to the cylance-gateway-connector-<version>.ova file. Drag and drop the file in the dialog box.
  8. Click Next.
  9. On the Select storage screen, select Standard and a datastore, then click Next.
  10. On the Deployment options screen, for Disk provisioning, select Thin.
  11. On the Additional settings screen, expand Options to specify additional VMWare properties (optional).
    Note: IP addresses must be entered as IPv4 addresses in dot-decimal notation.
    • By default, the Use DHCP is enabled and the connector uses automatically assigned IP addresses. If you want to configure the connector with a static IP address, you must clear the Use DHCP check box and provide the IP addresses for the following settings: 
    • In the IP address / Prefix Length field, specify the IP address and prefix that can be assigned to devices (for example, 192.0.2.100/24). To use multiple IP addresses, separate the IP addresses with a comma (,).
    • In the Gateway field, enter the address for the network gateway (for example, 192.0.2.1)
    • In the DNS field, specify the IP address for the DNS servers that you want to use (for example, 192.0.2.120). To use multiple DNS servers, separate the addresses with a comma (,).
  12. Click Next.
  13. On the Ready to complete screen, review the configuration settings and click Finish.
After you install the connector, you can verify that the OVA file is installed correctly in the virtual environment. For instructions, see Configure the Gateway Connector in the VM environment.