Configure the Gateway Connector in the VM environment

Note: The AWS Gateway Connector AMI does not support access to the EC2 serial console. Do not complete this task if you are installing the connector to your AWS environment. See Configure your firewall for the Gateway Connector to continue with the Gateway Connector setup.

The Gateway Connector is a minimal installation of the Ubuntu operating system, which can operate without a user logging in. You need to log in only if you want to update the default settings or verify that the OVA or VHD deployed correctly.

  1. Do one of the following to open the console in your environment.

    Environment

    Steps

    vSphere
    1. Log in to your environment.
    2. Click the host name of the Gateway Connector.
    3. Click Launch Remote or Launch Web Console.

    ESXi
    1. Log in to your environment.
    2. Click the host name of the Gateway Connector.
    3. Click Console.

    Microsoft Entra ID
    1. Sign in to the Microsoft Entra ID management portal at https:// portal.azure.com.
    2. Click Virtual machines.
    3. In the left column, in the Support + troubleshooting section, click Serial console.

    Hyper-V
    1. Open the Hyper-V Manager.
    2. Right-click the connector that you want to access > Connect.
  2. At the UNIX prompt, type the administrator username and press Enter.
    The default username is admin.
  3. Type the administrator password.
    The default password is admin.
  4. Complete any of the following actions:

    Task

    Environment

    Steps

    Verify the network interface configuration. 

    vSphere

    ESXi

    Type sudo /var/lib/cylance-gateway/scripts/configure-network --ovfenv --check. Press Enter. If you are prompted, enter the administrator password.

    Change the keyboard layout in the connector.

    All
    By default, Ubuntu only supports US keyboard layouts.
    1. To select a new keyboard layout, type sudo dpkg-reconfigure keyboard-configuration. Press Enter.
    2. If you are prompted, enter the administrator password.
    3. Follow the onscreen prompts.