Install the Gateway Connector to a vSphere environment

You can configure the Gateway Connector with a static IP. If you want to make changes to the Gateway Connector network configuration after it is installed, you can edit the VM's vApp options and restart the Gateway Connector for the changes to take affect. For instructions on how to edit the OVF details, see the VMWare documentation to read 'Edit OVF Details for a Virtual Machine'.
Make sure you have permissions to deploy an OVF template into a vSphere environment.
  1. Download the Gateway Connector OVA file from the Arctic Wolf Unified Portal.
    1. Sign in to the Arctic Wolf Unified Portal.
    2. In the navigation menu, click Resources > Downloads.
    3. In the Aurora Endpoint Software Downloads section, in the Product field, select CylanceGATEWAY.
    4. Find and download the CylanceGATEWAY Connector 2.10.0.938 - OVA file.
  2. Log in to the vSphere environment.
  3. Right-click on the cluster where you want to install the Gateway Connector and select Deploy OVF template.
  4. On the Select an OVF template screen, click Local file.
  5. Click Upload Files and navigate to the cylance-gateway-connector.ova file.
  6. Click Next.
  7. On the Select a name and folder screen, type a name for the virtual machine and click Next.
    The default name is cylance-gateway-connector.
  8. On the Select a computer resource screen, select a location for the virtual machine and click Next.
  9. After the compatibility checks are complete, click Next.
  10. On the Review details screen, review the setup information and click Next.
  11. On the Select storage screen, for Virtual disk format, select Thin Provision and click Next.
  12. On the Select networks screen, configure the Destination Network for this Gateway Connector.
    Set the Source Network to NAT.
  13. Click Next.
  14. On the Customize template screen, specify additional virtual machine properties (optional).
    Note: IP addresses must be entered as IPv4 addresses in dot-decimal notation.
    • By default, the Use DHCP option is enabled and the connector uses automatically assigned IP addresses. If you want to configure the connector with a static IP address, you must clear the Use DHCP check box and provide the IP addresses for the following settings: 
    • In the IP address / Prefix Length field, enter the IP address and prefix that can be assigned to devices (for example, 192.0.2.100/24). If you add multiple IP addresses, separate each IP address and prefix with a comma (,).
    • In the Gateway field, enter the IP address for the network gateway (for example, 192.0.2.1).
    • In the DNS field, specify the IP address for the DNS servers that you want to use (for example, 192.0.2.120). If you add multiple DNS servers, separate the addresses with a comma (,).
  15. On the Ready to complete screen, review the configuration settings and click Finish.
After you install the connector, you can verify that the OVA file is installed correctly in the virtual environment. For instructions, see Configure the Gateway Connector in the VM environment.