View ticket details

You can view additional details and comments related to a ticket. The details are different depending on the type of ticket type. For example, Incident tickets have detailed incident report information, but Other tickets do not.

  1. Connectez-vous à Portail unifié Arctic Wolf.
  2. Dans le menu de navigation, cliquez sur Ticket et alertes > Tous les tickets.
  3. Find the ticket that you want to respond to.
    Tip: If needed, use filters to limit your results. See Tickets table filters for more information.
  4. Click the Subject or Ticket # of the ticket.

    See View tickets for more information.