You can view additional details and comments related to a ticket. The details are different depending on the type of ticket type. For example, Incident tickets have detailed incident report information, but Other tickets do not.

1. Sign in to the Arctic Wolf Unified Portal.
2. In the navigation menu, click Tickets & Alerts > All Tickets.
3. Find the ticket that you want to respond to.
   Tip: If needed, use filters to limit your results. See Tickets table filters for more information.
4. Click the Subject or Ticket # of the ticket.

   See View tickets for more information.