You can view additional context about incident tickets to help you investigate and remediate security issues.

1. Connectez-vous à Portail unifié Arctic Wolf.
2. In the navigation menu, click Tickets & Alerts > All Tickets.
3. Find an incident ticket that you want to view.
4. Click the Subject or Ticket # of the ticket.
5. Click Investigation Context to view additional information about the ticket.
   Note: This tab is not available for all tickets.

   This may include:

   • Additional log data about the ticket.

     We manually provide this data based on what we determine is valuable. This information is also available to download from the Attachments tab.

   • A tree diagram of command line processes that ran.
   • Contextual information about public IP addresses mentioned in the ticket.
6. Optional: Click Attachments to download files that are related to your ticket, if available.
   Note: Attachments are only available for alert tickets if Arctic Wolf attached them to your ticket.