Enroll users in MA using a CSV file

You can set up your list of users for your Arctic Wolf Managed Security Awareness® (MA) program using a CSV file.

Note:

If you are modifying users or admins for an existing MA program, see Manage users with a CSV file.

  1. Select the integration type:
    1. Sign in to the MA Portal.
    2. Click Settings > User Management.
    3. In the New Integration section, in the Integration Type list, select CSV Upload.
  2. Download and complete the CSV enrollment file:
    1. In the New Integration section of the MA Portal, click View Example CSV File to download a sample formatted CSV enrollment file.
    2. Save the downloaded CSV file on your computer.
    3. Open the saved CSV file and enter user information. Make sure the CSV file includes user information for these columns in this order, from left to right:
      Tip:
      • Make sure that the manager fields are completed and that the Manager Status Report email is enabled.

        For more information, see Enable or Disable Manager Status Report Emails .

      • Make sure that your CSV file includes all administrators and managers as active users.
      • UserFirstName
      • UserLastName
      • UserEmail
      • ManagerFirstName
      • ManagerLastName
      • ManagerEmail
    4. Save the changes to the CSV file.
  3. Upload the CSV file to the MA Portal:
    1. Return to the MA Portal browser tab, and then click Choose File.
    2. Select the CSV file from your computer.
    3. Click Open.
    4. Review the list of users that populate, and then click Submit.

      The Active User List populates and shows the latest upload date and time.

      Note:

      The Active User List can take up to 15 minutes to complete. Do not close the browser tab until the list has updated.