Add users and devices

You must add user accounts in the management console so that you can enable the following Aurora Endpoint Security services for those users:
  • Services available in the Aurora Protect Mobile app: Aurora Protect Mobile and Gateway Mobile
  • Gateway Desktop
You can use any of the following methods to add users:
  • Link to your company directory and enable onboarding to add users automatically when Aurora Endpoint Security synchronizes with the directory. You can configure the directory synchronization schedules to synchronize Cylance Endpoint Security with your organization's company directory. By default, all users and groups are synchronized at 30-minute intervals daily.
  • Link to your company directory and add directory users individually. You can use this option if you do not want to enable onboarding.
  • Add individual users as BlackBerry Online Account users.

You do not need to add user accounts to enable other Aurora Endpoint Security services such as Aurora Protect Desktop and Aurora Focus. After the agents are installed on devices, you can view and manage those devices and associated data in the management console.