Manage devices with the Aurora Protect Mobile app

You can use the management console to view and manage mobile devices with the Aurora Protect Mobile app. You can also view the current risk level of devices, which is determined using the mapping of threats to risk levels in the assigned Aurora Protect Mobile policy.
  1. In the management console, on the menu bar, click Assets > Mobile Devices. Do any of the following:
    • To sort devices in ascending or descending order by a column, click the name of the column.
    • To filter the devices, click Filter icon on a column and type or select the filter criteria.
  2. Do any of the following:

    Task

    Steps

    View the Aurora Protect Mobile alerts for a device.
    1. Click a device.
    2. View the Protect Mobile Alerts tab.

    To view the alerts that resulted in the device's current risk level, in the left pane, click the risk level.

    View the Gateway events for a device.
    1. Click a device.
    2. On the menu, click Events.

    View the compliance details for a device.
    1. Click a device.
    2. On the menu, click Compliance.

    Delete devices.
    1. Select one or more devices.
    2. Click Remove.
    3. Click Remove again to confirm.

    The device and all alerts and events associated with it are removed from the Aurora Endpoint Security services and management console. If you want to add the device again, the user must reactivate the Aurora Protect Mobile app. See Manage Aurora Protect Mobile app and Gateway users for instructions for sending a new activation email.