Aurora Security Assistant
Arctic Wolf®'s Aurora Security Assistant is available in the Unified Portal to answer general security questions and provide additional context about your tickets.
- Aurora Security Assistant is in beta. Some features are still in development and will be added during the beta period. For more information about joining the beta program, see Aurora Security Assistant Opt-In.
- Aurora Security Assistant uses generative AI to respond to questions. Check responses for accuracy.
Aurora Security Assistant is available in English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, and Arabic.
Aurora Security Assistant data sources
Aurora Security Assistant can access these data sources:
- Tickets that you are viewing in the Unified Portal.
- Public-facing Arctic Wolf Help Documentation
- The internet data that was used to train it, including these skill-specific datasets:
- The Common Vulnerabilities and Exposures (CVE) database
- Microsoft Knowledge Base (KB) articles
- Any text pasted into the tool during a session.
- Each session is a new conversation. Aurora Security Assistant cannot access information from a previous conversation.
- Aurora Security Assistant can generate links to Data Explorer and custom dashboard widgets in the Unified Portal, but does not access or query the associated databases directly.
Data sent to Aurora Security Assistant does not leave Arctic Wolf's AWS environment. For more information, see Artificial Intelligence.
Access Aurora Security Assistant
- Sign in to the Arctic Wolf Unified Portal.
- Click
AI Security Assistant.
Sample Aurora Security Assistant prompts
These are common types of questions that you can ask Aurora Security Assistant.
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You can ask Aurora Security Assistant about how it can help you, including what types of questions you can ask, what information it can access, and what abilities it has.
- Limit the size of your prompts to 100 words or less, or around a paragraph.
- Click on the page or element that you want Aurora Security Assistant to interact with, before asking your question.
| Category | Examples |
|---|---|
| General security and IT questions |
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| Questions about Arctic Wolf products and services |
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| Questions related to a ticket that you are viewing or related to multiple tickets in the All Tickets panel |
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| Questions related to threat bulletins or threat reports |
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| Questions related to Security Focuses |
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| Questions about external resources that can add more context
Note: For more information about what external resources Aurora Security Assistant can access, see Aurora Security Assistant data sources.
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| Questions that can be answered using a Data Explorer query
Note: You must have a Data Explorer license to access this feature.
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| Questions that can be answered using a custom dashboard widget
Tip:
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Tip: Aurora Security Assistant generates widgets with seven days of data by default. You can adjust the date range in the dashboard after the new widget is created.
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Get support with Aurora Security Assistant
- Report specific feedback about Aurora Security Assistant's responses — Respond to the Was this helpful? prompt in the Aurora Security Assistant chat dialog.
- Report bugs, issues accessing Aurora Security Assistant, or new feature requests — Open a ticket in the Unified Portal for support. For more information, see Create a Unified Portal ticket.