Click View next to an alert configuration rule you want to update.
Click Request Updates.
Make sure the General request checkbox is selected, and keep the default Subject field.
Optional: Add a related ticket.
In the Message field, enter a detailed and specific description about your alert configuration rule update request.
For example:
Remove user jane.doe@example.com.
Add Canada to this list.
Optional: Attach a file.
Click Send Message.
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