Request an alert configuration rule update

  1. Sign in to the Arctic Wolf Unified Portal.
  2. In the navigation menu, click Organization Profile > Alert Configuration Rules.
  3. Click View next to an alert configuration rule you want to update.
  4. Click Request Updates.
  5. Make sure the General request checkbox is selected, and keep the default Subject field.
  6. Optional: Add a related ticket.
  7. In the Message field, enter a detailed and specific description about your alert configuration rule update request.

    For example:

    • Remove user jane.doe@example.com.
    • Add Canada to this list.
  8. Optional: Attach a file.
  9. Click Send Message.