Installing the agents that communicate with CylanceHYBRID

When you use CylanceHYBRID, the Aurora Protect Desktop agent requires installation parameters to configure the agent to communicate with your CylanceHYBRID application. For information about legacy Windows OS support, see the Legacy OS Support for CylancePROTECT page.

The following list provides information that you should know about using the Aurora Protect Desktop agent and the Aurora Focus agent with CylanceHYBRID. All other agent features are described in the Aurora Endpoint Security documentation.

  • Use the most recent versions of the Aurora Protect Desktop agent and the Aurora Focus agent, if Aurora Focus will also be installed. For more information, see the compatibility information for the Aurora Endpoint Security desktop agents.
  • The following minimum versions of the agents are required on the devices:
    • Aurora Protect Desktop version 1574/1578 or later
    • Aurora Focus version 2.5.2100 or later
    Note:
    • CylanceHYBRID  2.0 does not support devices that are running Windows XP, Windows 2003, or Windows Server 2012 R2 due to a lack of AES cipher support on these operating systems. For more information, see KB 42221088782747.
    • CylanceHYBRID 2.0 does support the Aurora Focus agent on macOS devices running version 3.3 MR2 and newer. For more information, see Install the Aurora Focus agent for macOS.
  • You must install the Aurora Protect Desktop agent on the device before you install the Aurora Focus agent.
  • When you use CylanceHYBRID, the Aurora Protect Desktop agent requires installation parameters to configure the agent to communicate with your CylanceHYBRID application.
    • For Windows, use the command line.
    • For macOS, create a cyagent_install_token file.
    • For Linux, create the config_defaults.txt file.
  • The CA certificate that is used to sign the certificate and key used on your CylanceHYBRID application must be installed on each device in the appropriate keystore for secure HTTPS communication.
  • The Aurora Protect Desktop agent communicates with the CylanceHYBRID application over TCP port 443.
  • The Aurora Focus agent for Windows communicates with the CylanceHYBRID application over TCP port 8888.