Change the user group synchronized with the MA Portal

You can change the user group that is synchronized with the MA Portal.

Note: The email address of a user is the unique identifier for users of the MA program. The user assignment and completion history data in the MA program automatically port during an integration change if the user's email stays the same. If you update your email domain or username format, please submit a ticket to notify Concierge Security® Team (CST) of the changes and request a user data migration.

These resources are required:

  • You are currently using one of these:
    • Google Workspace
    • Microsoft Entra ID
  1. Sign in to the MA Portal.
  2. If you are a Managed Service Provider (MSP), search for the desired customer account, and then click View.
  3. Click Settings > User Management.
  4. Click View/Edit Group.
  5. In the Select a group list, select the user group you want to change.
  6. Click Query Group, and then verify the user list for accuracy.
  7. Click Save Integration.
  8. On the User Integration page, under Saved Credentials, click Sync Now to sync your changes.
  9. Click Yes on the confirmation dialog to sync the changes.
    Note: If the changes are not seen in the MA Portal after 24 hours, submit a ticket in the

    Arctic Wolf Unified Portal.