Aurora Protect cloud services

The management console and the Aurora Protect Mobile app on users’ devices use a secure connection to communicate with the Aurora Protect cloud services, which are responsible for creating and configuring user accounts, applying Aurora Protect Mobile features and settings to devices, and processing events and alerts in real time.

The Aurora Protect services use AI and machine learning to determine whether software and websites are potentially malicious and a threat to the security of a device. This AI engine is a core component of several Aurora Protect Mobile features, including malware detection, SMS message scanning, and network security validation. At its core, the AI engine enables an aggressive and proactive security strategy, identifying malicious software and websites before they can have any impact on your organization's infrastructure or device users.

Management console

The cloud-based management console allows you to manage mobile devices, configure and manage Aurora Protect Mobile features, and view device status and the mobile alerts that are detected by the Aurora Protect Mobile app.

BlackBerry Protect Connectivity Node

The BlackBerry Protect Connectivity Node is an optional component that allows Aurora Endpoint Security to synchronize Aurora Protect Mobile users and groups with your on-premises Microsoft Active Directory or LDAP directory. Aurora Endpoint Security can synchronize users and groups with Entra Active Directory without the BlackBerry Protect Connectivity Node.

Devices with the Aurora Protect Mobile app

The Aurora Protect Mobile app installed on iOS, Android, and Chrome OS devices scans the device in regular intervals and checks device settings and conditions to identify threats. When the app detects a threat, the user can view details in the app. Whenever possible, the app gives the user direction to resolve a threat and guides them to the device settings where they can address the issue.

MDM Solution

Optionally, you can connect Aurora Endpoint Security to Microsoft Intune so that Aurora Endpoint Security can report a device risk level to Microsoft Intune. The device risk level is calculated based on the detection of mobile threats by the Aurora Protect Mobile app on Intune-managed devices. Intune can execute mitigation actions on devices based on the device risk level.