Agent and operating system versions

It is recommended that you run the latest version of the agent that's supported for your OS with the Aurora Managed Endpoint Defense solution. See the OS compatibility matrix content for each of the agents:

For software and hardware requirements for each of the agents, see the requirements content.

For information about the software lifecycle for BlackBerry enterprise products, see the Aurora Endpoint Security Lifecycle Reference Guide.

Data storage and collection

Aurora Managed Endpoint Defense collects data that is natively collected by Aurora Protect and Aurora Focus. Potential forensic data sets may be collected in the case of an incident. Data collection includes information contained in both Aurora Protect and Aurora Focus alerts as well as data captured through the Package Deploy (Refract) and InstaQuery. Package Deploy has the ability to pull forensic artifacts from the file system at almost any level, while InstaQuery returns filesystem, registry, process, and network information from the customer environment.