Take ownership of the Aurora Protect Desktop registry folder for Windows

Note: Follow this procedure only if you need to make changes to the registry entries after you have installed Aurora Protect Desktop.

If Aurora Protect Desktop is already installed, the HKLM\SOFTWARE\Cylance\Desktop folder is not accessible. Use the following procedure to take ownership of the folder and add the registry entries.

  1. Open the Registry Editor.
  2. Navigate to HKEY_LOCAL_MACHINE > SOFTWARE > Cylance, and right-click the Desktop folder.
  3. Select Permissions.
  4. On the Security tab, under Permissions for, click Advanced.
  5. For Owner, click Change.
  6. Type the name of the new owner and click Check Names. If the user is an administrator for the device, select Administrators as the new owner.
  7. Click OK.
  8. Click Replace owner on subcategories and objects. Make sure the checkbox is selected.
  9. Click OK.
  10. Under Group or user names, make sure that the new owner is selected. If the new owner is not visible, refresh the screen. If the new owner is still not visible:
    1. Click Add and add the user.
    2. Under Group or user names, verify that the new owner is visible.
    3. If the newly added name is not selected as the owner, return to Step 5 to select again the new owner.
  11. Under Permissions, make sure Allow is selected for Full Control.
  12. Click OK. The new owner should now be able to add registry entries. For more information, see If you will install Aurora Focus, add registry entries on the Windows device.