Gateway is a cloud-native, artificial intelligence (AI) assisted zero trust network access (ZTNA) solution. When Gateway is enabled on a device, the device recognizes Gateway as a VPN provider that establishes a zero trust network access profile. If you have activated devices using BlackBerry UEM or another EMM solution, the VPN options you set in your EMM solution can affect how Gateway works on the device.

For iOS devices, you can use your BlackBerry UEM or another EMM solution to set up per-app VPN to designate which apps send data through the Gateway tunnel. Devices must be activated to allow VPN management and app management. For more information, see:

• Specify which apps use Gateway on iOS devices
• Specify which apps use Gateway on iOS devices in a Microsoft Intune environment

For Android devices, you can use BlackBerry UEM or another EMM solution to force Gateway to always be enabled and to prevent users from changing the VPN configuration in the work profile. For more information, see:

• Specify Gateway options on Android Enterprise devices
• Specify Gateway options on Android Enterprise devices in your Microsoft Intune environment