Root certificates required for the Aurora Protect Desktop agent for Windows

On some versions of Windows, the Aurora Protect Desktop agent requires these root certificates (see Aurora Protect Desktop prerequisites). If root certificates are missing, the agent might not start or the device might not be able to communicate with the management console. For more information about missing root certificates, see KB 42221196027419.
Note: Older Aurora Protect versions that are no longer officially supported may require different configuration.
  • DigiCert Assured ID Root CA
  • DigiCert Global Root CA
  • DigiCert High Assurance EV Root CA
  • DigiCert Trusted Root G4
  • GlobalSign Root CA
  • Microsoft Root Certificate Authority 2010
  • Microsoft Identity Verification Root Certificate Authority 2020
  • Starfield Class 2 Certification Authority
  • Thawte Primary Root CA
  • Thawte Primary Root CA - G3
  • Thawte Timestamping CA
  • VeriSign Class 3 Public Primary Certification Authority - G5
  • VeriSign Universal Root Certification Authority