Aurora Endpoint Security network prerequisites

The Aurora Endpoint Security desktop agents communicate over secure websockets (WSS). These agents require the use of port 443 (HTTPS) and access to specific domains to communicate with the management console. The required domains change based on your region.

Note:

Amazon Web Services (AWS) hosts the management console, which does not have fixed IP addresses. You should:

  • Allow HTTPS traffic to *.cylance.com.
  • Allow the cylance-optics-files-use1.s3.amazonaws.com host and similar hosts for other regions.
  • Not allow *.amazonaws.com because it can open your network to other hosts.

The api2.cylance.com domain is deprecated, but kept open to support older Aurora Protect Desktop agents. The legacy domain directs to the same destination as api.cylance.com for threat analysis and risk scoring.

Region

Domains

North America

Required for signing in to the Endpoint Defense console:
  • login.cylance.com
  • cdn.cylance.com
  • idp.cs.cylance.com
  • download.cylance.com
Required for Aurora Protect Desktop:
  • login.cylance.com
  • data.cylance.com
  • protect.cylance.com
  • update.cylance.com
  • api.cylance.com
  • download.cylance.com
  • venueapi.cylance.com
Required for Aurora Focus:
  • cylance-optics-files-use1.s3.amazonaws.com
  • opticspolicy.cylance.com
  • content.cylance.com
  • rrws-use1.cylance.com
  • collector.cylance.com
  • scalar-api-use1.cylance.com
  • cement.cylance.com

Asia-Pacific Northeast

Required for signing in to the Endpoint Defense console:
  • login-apne1.cylance.com
  • cdn.cylance.com
  • idp.cs.cylance.com
  • cylance-jp1.cs.cylance.com
  • apne1-consoleapi.cylance.com
  • protect-apne1.cylance.com
  • download.cylance.com
Required for Aurora Protect Desktop:
  • login-apne1.cylance.com
  • data-apne1.cylance.com
  • protect-apne1.cylance.com
  • update-apne1.cylance.com
  • api.cylance.com
  • download.cylance.com
  • venueapi-apne1.cylance.com
Required for Aurora Focus:
  • cylance-optics-files-apne1.s3.amazonaws.com
  • opticspolicy-apne1.cylance.com
  • content-apne1.cylance.com
  • rrws-apne1.cylance.com
  • collector-apne1.cylance.com
  • scalar-api-apne1.cylance.com
  • cement-apne1.cylance.com

Asia-Pacific Southeast

Required for signing in to the Endpoint Defense console:
  • login-au.cylance.com
  • cdn.cylance.com
  • idp.cs.cylance.com
  • download.cylance.com
Required for Aurora Protect Desktop:
  • login-au.cylance.com
  • data-au.cylance.com
  • protect-au.cylance.com
  • update-au.cylance.com
  • api.cylance.com
  • download.cylance.com
  • venueapi-au.cylance.com
Required for Aurora Focus:
  • cylance-optics-files-apse2.s3.amazonaws.com
  • opticspolicy-au.cylance.com
  • content-apse2.cylance.com
  • rrws-apse2.cylance.com
  • collector-apse2.cylance.com
  • scalar-api-apse2.cylance.com
  • cement-au.cylance.com
  • cement-apse2.cylance.com

Europe Central

Required for signing in to the Endpoint Defense console:
  • login-euc1.cylance.com
  • cdn.cylance.com
  • idp.cs.cylance.com
  • download.cylance.com
Required for Aurora Protect Desktop:
  • login-euc1.cylance.com
  • data-euc1.cylance.com
  • protect-euc1.cylance.com
  • update-euc1.cylance.com
  • api.cylance.com
  • download.cylance.com
  • venueapi-euc1.cylance.com
Required for Aurora Focus:
  • cylance-optics-files-euc1.s3.amazonaws.com
  • opticspolicy-euc1.cylance.com
  • content-euc1.cylance.com
  • rrws-euc1.cylance.com
  • collector-euc1.cylance.com
  • scalar-api-euc1.cylance.com
  • cement-euc1.cylance.com

South America

Required for signing in to the Endpoint Defense console:
  • login-sae1.cylance.com
  • cdn.cylance.com
  • idp.cs.cylance.com
  • download.cylance.com
Required for Aurora Protect Desktop:
  • login-sae1.cylance.com
  • data-sae1.cylance.com
  • protect-sae1.cylance.com
  • update-sae1.cylance.com
  • api.cylance.com
  • download.cylance.com
  • venueapi-sae1.cylance.com
Required for Aurora Focus:
  • cylance-optics-files-sae1.s3.amazonaws.com
  • opticspolicy-sae1.cylance.com
  • content-sae1.cylance.com
  • rrws-sae1.cylance.com
  • collector-sae1.cylance.com
  • scalar-api-sae1.cylance.com
  • cement-sae1.cylance.com

GovCloud

Required for signing in to the Endpoint Defense console:
  • login.us.cylance.com
  • idp.cs.cylance.com
  • download.cylance.com
Required for Aurora Protect Desktop:
  • login.us.cylance.com
  • data.us.cylance.com
  • protect.us.cylance.com
  • update.us.cylance.com
  • api.us.cylance.com
  • download.cylance.com
  • download.us.cylance.com
  • venueapi.us.cylance.com
Required for Aurora Focus:
  • cylance-optics-files.us.s3.amazonaws.com
  • opticspolicy.us.cylance.com
  • rrws.us.cylance.com
  • collector.us.cylance.com
  • scalar-api.us.cylance.com
  • cement.us.cylance.com