Learn how agent update rules behave with zones.

• Devices are associated with zones either by zone rules or by manual assignment.
• Devices can be associated with multiple zones.
• Zones are assigned to update rules. Devices that are assigned to those zones will follow the update rules.
• Update rules are not specific to an operating system (OS) platform, but you can create zones to manage the updates of devices with specific OS platforms. If the agent version that is specified in the update rule is not available for a platform, the device receives the update as soon as it becomes available for the platform.
• Update rules are ranked. If a device is associated with multiple zones that are assigned different update rules, the highest-ranked update rule that specifies an update to the agent (auto-update or a specific version) takes effect. If a device is in at least one zone with an update rule that specifies an update, the agent on the device will be updated accordingly. The Production update rule has the lowest rank and applies to devices that aren't in any zone with an update rule, and devices in zones where none of the rules have specified an update to the agent.