When you uninstall the Aurora Focus agent from a device, any local data that was stored by Aurora Focus and log files are also removed. You must uninstall the Aurora Focus agent before you uninstall the Aurora Protect agent.

To uninstall the agent, use the standard uninstall options available on the OS (for example, Add/Remove Programs on Windows or uninstall from Finder > Applications on macOS), or uninstall the Aurora Focus agent using the OS commands covered in the Endpoint Defense Setup content.

For Windows, if you want to uninstall the agent using OS commands, the user must take ownership of the files and directories owned by the local system. If you enabled the prevent service shutdown feature for the Aurora Focus agent for Windows (under protection settings in the device policy), you must turn off this feature (or assign a different device policy where this feature is not enabled) before you try to remove the Aurora Focus agent.

It is a best practice to restart the device after you uninstall the agent.