Add a file to the Aurora Protect Desktop global quarantine or global safe list

You can add a file to the global quarantine list to block it from all Aurora Protect Desktop devices. Add a file to the global safe list to allow it on all Aurora Protect Desktop devices. The unassigned list is for files listed in the management console that have not been globally quarantined or safe listed.

To add files to a local quarantine or local safe list for a device, see Add a file to the Aurora Protect Desktop local quarantine or local safe list.

Do any of the following:

Task

Steps

Add a file to the global quarantine or safe list from the threats page.
  1. In the management console, on the menu bar, click Protection > Threats.
  2. Select the file.
  3. Do one of the following:
    • To add the file to the global quarantine list, click Global Quarantine.
    • To add the file to the global safe list, click Safe.
  4. Specify the required information.
  5. Click Yes.

Add a file to a global quarantine or safe list manually.
  1. In the management console, on the menu bar, click Settings > Global List.
  2. Click the Global Quarantine or Safe tab.
  3. Click Add File.
  4. Specify the file information.
  5. Click Submit.

Add a file to the global quarantine or safe list from the unassigned list.
  1. In the management console, on the menu bar, click Settings > Global List.
  2. On the Unassigned tab, select the file.
  3. Do one of the following:
    • To add the file to the global quarantine list, click Global Quarantine.
    • To add the file to the global safe list, click Safe.
  4. Specify a reason for adding the file to the global list.
  5. Click Yes.

Move a file from one global list to another.
  1. In the management console, on the menu bar, click Settings > Global List.
  2. Click the Global Quarantine or Safe tab.
  3. Select the file that you want to move.
  4. Do one of the following:
    • To move the file to the global quarantine list, click Global Quarantine.
    • To move the file to the global safe list, click Safe.
    • To move the file to the unassigned list, click Remove from list.
  5. Specify the required information.
  6. Click Yes.