Remove a contact

Complete these steps to remove a contact. Removing a contact also removes any assigned service access permissions.

These resources are required:
  • Administrator permissions for the Arctic Wolf Unified Portal.

    You must be a primary or secondary contact. If you require this level of access, submit your request to a primary or secondary contact in your organization, or click Request an Update.

  1. Sign in to the Arctic Wolf Unified Portal.
  2. In the navigation menu, click Organization Profile > Contacts.
  3. Find the contact that you want to remove.
  4. Click Delete .

    The system checks for items that are assigned to this user.

  5. In the Message field, if items are assigned to this user, indicate which user should be assigned to these items instead.
  6. Click Request to Delete Contact.

    The system creates a ticket with your request to delete the contact. This contact remains listed until your Concierge Security® Team (CST) fulfills your request, but the system automatically edits this contact to remove access to Arctic Wolf® services.

    Note: If you are not a primary contact, your CST will ask a primary contact to approve your request.