Arctic Wolf Agent diagnostic tool

You can run the Arctic Wolf® Agent and Active Directory (AD) Sensor diagnostic tool on Linux, macOS, or Windows.

The diagnostic tool:

The signed diagnostic tool runs several scripts, displays the output, and creates a zip file with this information:

OS and hardware information:
- Memory
- CPU cores
- Disk space
- Maximum clock speed
- OS version
- OS architecture
Bandwidth test results in Mbps:
- Upload speed
- Download speed
- Average speed
Agent install directory files and folder
For Windows:
- PowerShell version
- AD Sensor logs and scripts
- Sysmon version and configuration, if installed

Run the Arctic Wolf Agent diagnostic tool

Contact your Concierge Security® Team (CST) for:
- The diagnostic tool executable file.
- The URL to upload the zip file in Step 2: Send the Arctic Wolf Agent diagnostic tool output to Arctic Wolf.
Run the tool using your operating system:
- Windows — Run the diagnostic tool:
  1. In File Explorer, find the diagnostic tool executable file that you received from your CST.
  2. Right-click the diagnostic file, and then select Run as Administrator.
  3. When prompted, press any key to complete the diagnostic.
    Note:
    It might take up to 10 minutes for the Windows diagnostic to complete.
- macOS — Run the diagnostic tool:
  1. In a terminal, navigate to the location of the tool.
  2. Run these commands:
    SHELL
    sudo chmod u+x ./agent-diagnostic-tool-mac sudo ./agent-diagnostic-tool-mac
```
sudo chmod u+x ./agent-diagnostic-tool-mac
sudo ./agent-diagnostic-tool-mac
```
  3. When prompted, press any key to complete the diagnostic.
- Linux — Run the diagnostic tool:
  1. In a terminal, navigate to the location of the tool.
  2. Run these commands:
    SHELL
    sudo chmod u+x ./awn-agent-debug sudo ./awn-agent-debug
```
sudo chmod u+x ./awn-agent-debug
sudo ./awn-agent-debug
```
  3. When prompted, press any key to complete the diagnostic.