Mute an upcoming session

You can mute an upcoming Arctic Wolf Managed Security Awareness® (MA) program session, quiz, or phishing simulation email. When muted, the content is not delivered to users.

Note:
  • Some weeks in the MA program cycle do not have a scheduled activity and are labeled No Session in the Content Schedule. When an activity is scheduled, users receive one of these activities: an awareness session, a quiz, or a phishing simulation email.
  • No alternative session, quiz, or phishing simulation is delivered in place of the the muted session.
  • The muted session is not delivered for the remainder of the program cycle, but the topic might be covered in future awareness sessions.
  • If you unmute the muted session after 15:00 UTC on the configured session delivery day, or after 14:00 UTC during daylight saving time (DST), users do not receive the session.
  • You can delete custom scheduled content. For more information, see Delete the custom schedule of Managed Awareness content.
  1. Sign in to the MA Portal.
  2. In the menu bar, click Administration Dashboard.
  3. On the Session Information tab, in the Content Schedule table, locate the Managed Program session to mute or unmute.
    Note: You can filter content by clicking , and then selecting a filter.
  4. In the Mute column, click the Mute toggle to the off or on position as needed.
    If you:
    • Toggled Mute to the on position - A Mute label is displayed in the Status column of the Content Schedule table.
    • Toggled Mute to the off position - The Mute label is removed from the Status column of the Content Schedule table.