View or manage user completion of sessions

You can view and manage Arctic Wolf Managed Security Awareness® (MA) sessions for users within your organization. For example, you can view the assignments sent to each user, resend assignments, and mark assignments as completed.

  1. Sign in to the MA Portal.
  2. In the menu bar, click Administration Dashboard.
  3. Click the User Information tab.
  4. In the Search field, enter the name of the user.
  5. Click View History next to the user.

    The results of each assigned session or quiz displays for the selected user in the User Session History window.

  6. Optional: Next to an assignment with a Status of Not Started or In Progress, in the Actions column, click one of these options:
    Note: If you want to resend or unassign an assignment with a status of Completed, contact your Concierge Security® Team (CST).
    • Resend — Resend the assignment email to the user.
      Note: You cannot resend phishing simulation emails.
    • Unassign — Remove the session from the user history.
    • Complete — Marks the assignment as complete for the user.