Manage cases and tickets

Use the Arctic Wolf mobile app to view and take action on investigations, support tickets, and tasks from the Activity screen.

  1. In the navigation bar, tap Activity.
  2. Select a category: Investigations, Support Tickets, or Tasks.
  3. Tap an item to view its details.
  4. Take an action on the item.

    Available actions include:

    • Reassign

    • Change status

    • Close

    • Comment