Add MA to email gateway and spam filtering

If you use a third-party email service to filter spam email, the service can identify Managed Security Awareness® (MA) program emails as spam and block delivery to your email service. You must configure your email gateway and spam filtering to allow the MA IP addresses, email headers, and phishing domains and URLs.

These actions are required:

Based on whether your organization uses a third-party email gateway or spam filtering service, complete one of these options:
  • No — Proceed to Add MA to email allowlists.
  • Yes — Complete the allowlisting instructions provided by your email service. Make sure the Arctic Wolf Managed Security Awareness® (MA) IP addresses and MA required domains are allowlisted in any link inspection and spam detection areas.
    Tip:

    If your organization uses multiple third-party email services, follow the allowlisting steps for each service to ensure that MA content reaches intended users.

    See these third-party documentation links for common email services:

    If your third-party email gateway was not in the provided list, contact your email service provider for allowlisting assistance.

    If you require assistance with your configuration, submit a ticket in the Arctic Wolf Unified Portal.