1. Sign in to the Arctic Wolf Unified Portal.
2. In the navigation menu, click Resources > Downloads.
3. In the Virtual Network Appliances section, click the VMWare/Nutanix tab.
4. Click Download.
   Tip:

   If your browser downloads the OVA file in .ovf format, rename the file to change the file extension to .ova.

1. Sign in to your vSphere client.
2. Right-click your resource pool, and then select Deploy OVF Template.
3. On the Select an OVF template page:
   1. Select Local file.
   2. Click Upload Files.
   3. Select the downloaded OVA file, and then click Open.
   4. Click Next.
4. On the Select a name and folder page:
   1. In the Virtual machine name field, enter a name for the virtual appliance.
   2. Select the location for the virtual machine, and then click Next.
   3. Click Next.
5. On the Select a compute resource page:
   1. Select a destination compute resource.
   2. Click Next.
6. On the Review details page, click Next.
7. On the Configuration page, select one of these options:
   • AWNv100 Virtual Sensor
   • AWNv200 Virtual Sensor
   • AWNv1000 Virtual Sensor
   Note: To view your available vSensor models, sign in to the MDR Dashboard, and then click Data Collection > Sensors.
8. On the Select storage page:
   1. Optional: Select Encrypt this virtual machine. See the VMware vSphere product documentation for steps to encrypt an existing virtual machine or virtual disk.
      Tip: While optional, Arctic Wolf recommends that you encrypt the virtual appliance to make sure all data stored and flowing through the appliance has an added layer of protection.
   2. Select the storage location for the configuration and disk files.
   3. Click Next.
9. On the Select networks page:
   1. Select the appropriate Destination Network.
      Log traffic is sent to the virtual appliance across this network.
   2. Click Next.
10. On the Ready to complete page, click Finish.
    Note: The OVA image can take some time to upload. In the vSphere Client, on the Recent Tasks tab, you can view the progress of the upload.

1. If the virtual appliance power is off, right-click your VM in the vSphere Client, and then click Power > Power On.
2. Verify that the virtual appliance VM power is on.
3. Verify that the VM IP address appears in the VM summary.

1. In the vSphere web UI, right-click your VM, and then click Power > Power On.
2. Right-click your VM, and then click Console > Open Console.

Use the serial console to configure the vSensor. For more information on using the serial console, see Serial console.

1. When prompted, press Enter three times to initiate the serial console session.
2. At the Select an option to configure your management interface with prompt, select DHCP or enter a static IP address for the virtual appliance management interface.
   Note: If you select DHCP, you must use a DHCP reservation to prevent log collection and connection errors.
3. Select Next.
4. At the Use a proxy? prompt, do one of these actions:
   Note: Only management interface traffic over OpenVPN is sent to the proxy server.

   • If your virtual appliance management traffic goes through a proxy server, select Yes, and then configure these settings:
     • Server IP address — Enter the proxy server IP address for your appliance.
     • Server port — Enter the proxy server port.
   • If your virtual appliance management traffic does not go through a proxy server, select No.
5. Select Next.
6. At the Do you want to verify your network connection? prompt, select one of these options:
   • Yes

     A series of connectivity tests run. If a connectivity check fails, edit your network settings as needed, and then complete the connectivity checks again.

   • No
7. Select Next.
8. At the Tell us about the application you are configuring prompt, configure these settings:
   1. In the Shorthand field, enter a shorthand name for the virtual appliance.
   2. Select Mirroring.
9. Select Next.
10. When prompted, do one of these actions to connect the virtual appliance to Arctic Wolf:
    Note: Make sure you have the appropriate Arctic Wolf permissions to install the vSensor. You can view the permissions in the Contacts page of the Unified Portal or contact your Concierge Security® Team (CST) at security@arcticwolf.com to identify who in your organization has these permissions.
    • On a mobile device — Scan the QR code displayed in the console window, and then follow the on-screen prompts.
      Note: QR codes expire after 15 minutes. A new code appears in the console if the QR code expires.
    • In a web browser — Enter the displayed URL into the URL field, and then follow the on-screen prompts.

    After the virtual appliance successfully connects to Arctic Wolf, a prompt replaces the QR code.

1. Sign in to the Arctic Wolf Unified Portal.
2. If you are a Managed Service Provider (MSP), verify that you are viewing the correct customer organization.
3. In the navigation menu, click Data Collection > Sensors.
4. Find the virtual appliance that you want to activate, and then click View Sensor.
   Tip: Virtual appliances that are not activated have the Awaiting Activation status.
5. Click Activate.
   The console displays Appliance activation in progress, please wait.
6. If you are an MSP, select the same customer organization that you are currently viewing in the Unified Portal, and then Activate Virtual Appliance.
   Note: To activate the virtual appliance for a different customer, switch to that customer organization before completing this step.
   The serial console displays Appliance activation in progress, please wait.
7. In the serial console, when prompted, press Enter three times to activate the console.