Gateway agents prerequisites

If you enabled the Gateway feature for your mobile users, users can enable Work Mode from the Aurora Protect Mobile app. For information on Aurora Protect Mobile requirements, see the Aurora Protect Mobile app prerequisites.

Component

Requirements

Processor (CPU)
  • Supports all Apple devices, including Apple Silicon devices via Rosetta 2
  • Supports all x64-based processors
  • Does not support 32-bit operating systems
  • Does not support ARM devices

OS

For information about the operating systems that the Gateway agent supports, see the Endpoint Defense compatibility matrix. To view support timelines for all Arctic Wolf products, see the Aurora Endpoint Security Lifecycle Reference Guide.