Trend Micro Apex Central Logs

Updated Nov 10, 2023

Configure Trend Micro Apex Central to send logs to Arctic Wolf

You can configure Trend Micro Apex Central® to send the necessary logs to Arctic Wolf® for security monitoring.

Requirements

Steps

  1. Configure the syslog settings.
  2. Enable log forwarding.
  3. Verify log forwarding.
  4. Provide your Trend Micro Apex Central information to Arctic Wolf.

Step 1: Configure the syslog settings

  1. Sign in to Trend Micro Apex Central with administrator permissions.

  2. In the menu bar, click Detections > Notifications > Notification Method Settings.

    The Notification Method Settings page appears.

  3. In the Syslog Settings section, configure these settings:

    • Server IP address — Enter the FQDN or IP address of your physical sensor or virtual log collector.
    • Port — Enter 514.
    • Facility — Select the required facility code.
  4. Click Save.

Step 2: Enable log forwarding

  1. Sign in to Trend Micro Apex Central with administrator permissions.

  2. In the menu bar, click Administration > Settings > Syslog Settings.

    The Syslog Settings page appears.

  3. Select the Enable syslog forwarding checkbox.

  4. For your physical sensor or virtual log collector that receives the logs, configure these settings:

    • Server address — Enter the FQDN or IP address of your physical sensor or virtual log collector.
    • Port — Enter 514.
  5. In the Format list, select one of these options:

    • CEF — Uses the standard common event format (CEF) for log messages.
    • Apex Central format — Sets the syslog facility code to Local0 and the severity code to Informational.

    See Supported Log Types and Formats for more information.

  6. In the Log type section, complete these steps:

    1. Select Security logs.
    2. Select the checkboxes for the logs you want to forward.
    3. (Optional) Repeat these steps for Product information logs.
  7. Click Test Connection.

    The syslog server connection status appears at the top of the screen.

  8. Click Save.

    Trend Micro Apex Central forwards logs to the configured syslog server.

Step 3: Verify log forwarding

  1. Sign in to Trend Micro Apex Central with administrator permissions.
  2. In the menu bar, click Administration > Command Tracking.
  3. In the Command list, select Forward Syslog.

Step 4: Provide your Trend Micro Apex Central information to Arctic Wolf

  1. Sign in to the Arctic Wolf Unified Portal.

  2. Click > Open a New Ticket.

  3. On the Open a New Ticket page, configure these settings:

    • What is this ticket related to? — Select General request.
    • Subject — Enter Syslog changes.
    • Related ticket (optional) — Keep empty.
    • Message — Enter this information for your Concierge Security® Team (CST):
      • Confirmation that you completed the steps in this configuration guide.
      • The IP address or hostname you used during the configuration.
      • Questions or comments that you have.
  4. Click Send Message.

    Your CST will review the details and make sure that Arctic Wolf is successfully processing the logs.