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Managed Security Awareness


Managed Security Awareness Portal User Guide

Updated Mar 18, 2024

Retrieve a phishing email from Outlook

End users can retrieve emails from Outlook that were marked as phishing. This is useful if an email was accidentally marked as a phishing email.

  1. Open the Outlook application on your device or in a web browser.
  2. In the junk folder, find the email, and then do one of these actions:
    • Drag and drop the email into another folder. For example, your inbox.
    • Right-click the email, select Move > Select Folder, and then select the folder to move the email to.