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Managed Security Awareness

Managed Security Awareness Portal User Guide

Updated Mar 18, 2024

Monitor the Secure Culture Dashboard

The Secure Culture Dashboard enables you to monitor Arctic Wolf Managed Security Awareness® (MA) program progress. It displays user participation information and measures performance in security awareness sessions, quizzes, phishing simulations, and compliance training.

Tip: For more information about statistics and reports, see User Status Reports.



  1. Sign in to the MA Portal.

  2. If you are a Managed Service Provider (MSP), search for the desired customer account, and then click View.

  3. In the menu bar, click Secure Culture Dashboard.

    The Secure Culture Dashboard has these sections:

    • Secure Culture Program Summary — Displays these metrics, showing the extent to which security awareness and regulatory compliance are a part of your organizational culture:
      • Secure Culture Score — An aggregated metric of user engagement and knowledge assessment that describes the level of security awareness within your organization.

      • Users Assigned Sessions — The number of users assigned to sessions.

      • Sessions Sent — The number of awareness sessions delivered within the selected timeframe. For example, within the last 30 days.

      • Phishing Simulations Sent — The number of phishing simulation emails delivered within the selected timeframe. For example, within the last 30 days.

      • Completion — The percentage of delivered sessions that active users have completed.

      • Average Quiz Score — The average score of all users who have completed security awareness quizzes.

      • Phishing Simulation Failures — The percentage of active users who failed phishing simulations.

        Note: Users who fail a phishing simulation automatically receive a remediation session about phishing.

      • Remediation Completion — The percentage of delivered phishing remediation sessions that users have completed.

    • QuickStart Status — Summarizes user engagement for QuickStart sessions.
    • Session Statistics — Summarizes user engagement for past security awareness sessions.
    • Quiz Statistics — Summarizes user engagement and scores for past security awareness quizzes.
    • Simulation Statistics — Summarizes user behavior in response to delivered phishing simulation emails.