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Managed Security Awareness


Managed Security Awareness Portal User Guide

Updated Mar 18, 2024

View MA email templates

Arctic Wolf Managed Security Awareness® (MA) users and program administrators receive various MA email templates each program cycle. You can view the contents of these emails. This is useful if you Customize MA emails with private labeling.

  1. Sign in to the MA Portal.

  2. In the menu bar, click Administration Dashboard.

  3. In the Email Templates/Private Labeling section, select an email template to view.

    These MA email templates are available:

    Email template Description
    Awareness Session Link The email that users receive when a microlearning awareness session or quiz is assigned.
    QuickStart Session Link The first email that users receive after the MA program is activated. The email includes a URL to the QuickStart session, which is an introduction to the MA program.
    Email Test Session Link An email that your onboarding project manager sends before the MA program starts to verify that your corporate email allowlist is configured to allow MA email notifications.
    Monthly Admin Snapshot A periodic email provides an overview of user participation in the MA program. Only MA program administrators receive this email.
    Status Update — Positive A periodic email that provides users a summary of their participation in the MA program. Users receive this email if all training assignments are complete.
    Status Update — Negative A periodic email that provides users a summary of their participation in the MA program. Users receive this email if one or more training assignments are incomplete. You can configure the incomcomplete session manager to adjust the email urgency. See Manage incomplete session reminders, and Manage incomplete compliance training course reminders for more information.