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Managed Security Awareness


Managed Security Awareness Portal User Guide

Updated Mar 18, 2024

Customize MA emails using private labeling

You can customize the sender name and display name on MA email templates by enabling private labeling within the Administration Dashboard. By default, the sender of MA emails appears as:

The session emails sent to users include the display name in the signature of session emails and in the MA Portal page header. The name of the sender displays on the individual emails in an inbox. You can modify the private label in these ways:

To preview email templates with your private labeling, see View MA email templates.

Notes:

  • The customized name appears in the signature, but you cannot customize the body of the email signature.
  • Private labeling is optional.

Add a private label to an MA email

You can customize the sender name and display name on MA emails.

  1. Sign in to the MA Portal.

  2. In the menu bar, click Administration Dashboard.

  3. Click the Email Templates/Private Labeling tab.

  4. Click the Use Private Labeling toggle to the on position.

  5. Edit the Display Name and Email Sender Name fields as needed.

  6. Click Save.

  7. Review the email templates to confirm that you want to keep your current settings.

    See View MA email templates for more information.

Edit a private label on an MA email

You can edit the email sender name and display name on MA emails.

  1. Sign in to the MA Portal.
  2. In the menu bar, click Administration Dashboard.
  3. Click the Email Templates/Private Labeling tab.
  4. Click the Use Private Labeling toggle to the off position, and then click it to the on position.
  5. Edit the Display Name and Email Sender Name fields as needed.
  6. Click Save.
  7. Review the email template settings.

Remove a private label from an MA email

You can remove a custom email sender name and display name from MA emails.

  1. Sign in to the MA Portal.
  2. In the menu bar, click Administration Dashboard.
  3. Click the Email Templates/Private Labeling tab.
  4. Click the Use Private Labeling toggle to the off position.