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Managed Security Awareness

Managed Security Awareness Initial Setup - Step 6

Updated Mar 18, 2024

Step 6: Notify users of the MA program

When your environment is configured to receive Arctic Wolf Managed Security Awareness® (MA) program emails, Arctic Wolf recommends that you notify your users about your MA program before the go live date.

The timing of this notification is important. The notification should be sent to your users one to two weeks before the go live date. Coordinate this with your Arctic Wolf Project Manager.

Administrators can use the User Welcome Message Template to help with this notification. See Administrator Toolkit for more information.

Before you begin


  1. Sign in to the MA Portal.
  2. In the menu bar, click Settings > Administrator Toolkit.
  3. In the Search field, enter User Welcome.
  4. In the list of results, find User Welcome Message Template, and then click Download.
  5. Use the template to notify your users about the MA program:
    1. Copy the content from the PDF template you downloaded.
    2. Open your email account, and then create a new email message.
    3. Paste the content into the email message.
    4. Revise and format the content as necessary.
    5. Email the notification to your users.

Next steps