Exciting news! We are redesigning the Arctic Wolf Help Documentation site to provide a better user experience. Our new site will launch on May 1, 2024.

Managed Security Awareness

Managed Security Awareness Initial Setup - Step 3

Updated Mar 18, 2024

Step 3: Add MA to email allowlists

After your users are added to the Arctic Wolf Managed Security Awareness® (MA) program, add the MA IP addresses, email headers, and phishing domains to your email provider's allowlists. This enables your users to receive emails from the MA program.

If you use an email gateway or spam filter, you must also configure your email provider to allow the IP range or static IP address that your email gateway uses for your organization. Email gateways can change the MA IP addresses to a range or static IP from your organization. This labels MA emails as phishing or true spam.

Before you begin


Next steps