Step 2: Add MA to email gateway and spam filtering

If you use a third-party email service to filter spam email, edit your policy to include MA IP address, email headers, and phishing domains. This prevents the third-party email service from blocking MA program email delivery to your email service.

Before you begin

• Complete Step 1: Enroll users to your MA program.
• Obtain the MA IP address to allowlist. To see the complete list of IP addresses that you must allowlist, go to the Arctic Wolf Unified Portal, and then click Help > Allowlist Requirements. The IP addresses that must be allowlisted are listed under Security Awareness Training.

Steps

• Depending on whether you have a third-party email gateway or spam filterering service in your organization, complete one of these options:

  • No — Go to Step 3: Add MA to email allowlists.

  • Yes — Complete the allowlisting instructions provided by your email service. Make sure the MA IP address and MA required domains are allowlisted in any link inspection and spam detection areas.

    See these third-party documentation links for common email services:

    • Proofpoint
    • Mimecast
    • Barracuda
    • Barracuda Intent Analysis

    If you require assistance with your configuration, submit a ticket in the Arctic Wolf Portal.

Next steps

• Complete Step 3: Add MA to email allowlists.