Configuring Managed Security Awareness

Configuration Guide

Overview of Managed Security Awareness configuration Direct link to this section

Arctic Wolf Managed Security Awareness® (MA) delivers security awareness and compliance training through microlearning sessions, quizzes, automated phishing simulations, and compliance training modules.

This guide explains the initial configuration process for MA.

Required configuration options Direct link to this section

You must configure these options as a minimum:

  1. Configure user enrollment in the MA program using one of these options:

  2. AllowList MA emails from a variety of email providers such as Microsoft 365 and Google Workspace — See Managed Security Awareness AllowListing.

Managing MA user list Direct link to this section

To manually manage users enrolled in the MA program:

  1. Create a CSV file with these column headers in this exact order, from left to right:

    1. First name
    2. Last name
    3. Email address
  2. Fill in the rows with corresponding information of the users that you want to add to the program.

    Tip: If you are updating the users enrolled in the MA program, you can:

    • overwrite the existing user list by creating a comprehensive list of users.
    • unenroll users by creating a list of users to be removed from the program.
  3. Sign in to the Arctic Wolf Portal.

    1. For MSPs, search for the desired customer account. Then, select Switch Customer.
  4. Submit a ticket with the CSV attachment and instructions for how to update the existing user list:

    1. Select Contact Your CST from the menu bar.
    2. Enter a subject and message in the contact form with instructions for whether the users listed in the CSV file should be added to, be removed from, or overwrite the existing user list.
    3. Upload the CSV file.
    4. Click Send to submit the ticket to your Concierge Security® Team (CST).

Optional next steps Direct link to this section

After you configure MA, you can optionally: