Onboarding and Self-Service

Onboarding Portal

Updated Jan 26, 2024

Onboarding Portal

The Onboarding Portal collects the essential information that Arctic Wolf® needs to configure your customer profile. For example, the contact information for your organization, and information about the Arctic Wolf products that will monitor your environment.


  1. Sign in to the MDR Dashboard.

  2. Click the Onboarding tab.

    Tip: This is the default tab that loads while you are onboarding. It is only available to users that are onboarding.

  3. For each section in the Onboarding Portal, complete the required tasks:

    Note: All sections must be marked as complete before you submit your customer profile, but sections do not need to be completed in order.

  4. When all sections are marked as complete, submit the data to Arctic Wolf:

    1. Click Submit Information.

    2. Click Confirm.

      Your customer profile information is submitted to Arctic Wolf. The Onboarding tab is no longer available in the MDR Dashboard.

Next steps