Exciting news! We are redesigning the Arctic Wolf Help Documentation site to provide a better user experience. Our new site will launch on May 1, 2024.

SentinelOne Monitoring

Updated Apr 4, 2024

Configure SentinelOne for Arctic Wolf monitoring

You can configure SentinelOne® to send the necessary logs to Arctic Wolf® for security monitoring.



  1. Create a new service account.
  2. Provide credentials to Arctic Wolf.

Step 1: Create a new service account

Each SentinelOne service user generates one API token. Arctic Wolf uses this token to monitor the SentinelOne environment.


  • If you manage Arctic Wolf services for multiple customers, you must create a new service user for each customer that you want to configure monitoring for.
  • The API token is only available to view during token creation. If this information is lost before you provide it to Arctic Wolf, you must create a new token for the API.
  • The service user token expires after two years. At that time, you must generate a new token for that user, and then provide it to Arctic Wolf.
  1. Go to https://<prefix>.sentinelone.net, where <prefix> is the prefix value that SentinelOne provided to your company.

  2. Sign in to the SentinelOne console with administrator permissions.

  3. Hover your mouse over the SentinelOne logo to open the navigation menu.

  4. Click Settings.

  5. Click the USERS tab.

  6. In the navigation menu, click Service Users.

  7. In the Actions list, select Create New Service User.

  8. In the Create New Service User dialog, configure these settings:

    • Name — Enter a name for the user. For example, SentinelOne Arctic Wolf Sensor.
    • Description — (Optional) Enter a description for this user.
    • Expiration Date — Select 2 Years.
  9. Click Next.

  10. If you manage multiple customers:

    1. In the Select Scope of Access section, click Site.
    2. Select the site that belongs to the customer that you are configuring monitoring for.
  11. If you manage only one customer:

    1. In the Select Scope of Access section, click Account.
    2. Select the account that the user should have access to.
  12. In the Role type list, select Viewer.

  13. Click Create User.

  14. In the API Token dialog, copy the API Token value, and then save it in a safe, encrypted location. You will provide it to Arctic Wolf later.

  15. Exit the dialog and sign out of the account.

Step 2: Provide credentials to Arctic Wolf

Note: If API credentials fail, for example due to expired credentials, Arctic Wolf notifies you and requests a new set of credentials. After receiving refreshed credentials, Arctic Wolf can only retrieve data from the previous 12 hours. Provide refreshed credentials within 12 hours of expiry to enable complete data polling and coverage. For more information, see MDR polling frequency.

  1. Sign in to the Arctic Wolf Unified Portal.

  2. Click Telemetry Management > Connected Accounts.

  3. Click Add Account +.

  4. On the Add Account page, in the Account Type list, select Cloud Detection and Response.

  5. In the cloud services list, click SentinelOne.

  6. On the Add Account page, configure these settings:

    • Account Name — Enter a unique and descriptive name for the account.

    • URL — Enter the URL you use to sign in to the SentinelOne console. This URL usually follows this format, where <prefix> is the prefix value that SentinelOne provided to your company: https://<prefix>.sentinelone.net.

    • API Token — Enter the API token obtained in Create a new service account.

    • Credential Expiry — (Optional) Enter the credential expiration date, if applicable.

  7. Click Test and submit credentials.

Next steps