Onboarding and Self-Service

Arctic Wolf Unified Portal Tickets

Updated Feb 16, 2024

View ticket details

You can view additional details and comments related to a ticket. The details are different depending on the type of ticket type. For example, Incident tickets have detailed incident report information, but Other tickets do not.

  1. Sign in to the Arctic Wolf Unified Portal.

  2. Click Tickets.

  3. Find the ticket that you want to respond to.

    Tip: If needed, use filters to limit your results. See Tickets table filters for more information.

  4. Click the Subject or Ticket # of the ticket.

    See View tickets for more information.