Onboarding and Self-Service

Arctic Wolf Unified Portal Telemetry Management

Updated Dec 19, 2023

View sensor health

  1. Sign in to the Arctic Wolf Unified Portal.

  2. Click Telemetry Management > Sensors.

    The sensors health overview summarizes the health of your sensors based on these health categories:

    • Healthy — The sensor is connected and providing insights to your Concierge Security® Team (CST).
    • Needs Attention — Indicates one of these sensor statuses:
      • Awaiting Activation — The virtual appliance is registered with Arctic Wolf® and is waiting fo your to activate it.
      • Staged — The sensor is connected to Arctic Wolf infrastructure and is being configured.
    • Unhealthy — The sensor is not working correctly. Contact your CST for troubleshooting assistance.
    • Shipping — Indicates one of these sensor statuses:
      • Shipped — Your sensor is on the way to you.
      • Preparing To Ship — Your sensor is being configured and will be shipped to you soon.