Onboarding and Self-Service

Arctic Wolf Unified Portal Contact Management

Updated Dec 19, 2023

Remove a contact

  1. Sign in to the Arctic Wolf Unified Portal.

  2. Click > Organization Profile.

  3. Find the contact that you want to remove.

  4. Click Delete .

    The system checks for items that are assigned to this user.

    Note: You must be a primary or secondary contact to see the Delete option. If you require this access, submit your request to a primary or secondary contact in your organization, or click Request an Update.

  5. In the Message field, if items are assigned to this user, indicate which user should be assigned to these items instead.

  6. Click Request to Delete Contact.

    The system creates a ticket with your request to delete the contact. This contact remains listed until your Concierge Security® Team (CST) fulfills your request, but the system automatically edits this contact to remove access to Arctic Wolf® services.

    Note: If you are not a primary contact, your CST will ask a primary contact to approve your request.