Onboarding and Self-Service

Arctic Wolf Unified Portal Alert Configurations

Updated Dec 19, 2023

Request an edit to an alert configuration rule

  1. Sign in to the Arctic Wolf Unified Portal.

  2. Click > Organization Profile.

  3. In the navigation menu, click Alert Configuration Rules.

  4. Click View next to an alert configuration rule you want to update.

  5. Click Request Updates.

  6. Make sure the General request checkbox is selected, and keep the default Subject field.

  7. (Optional) Add a related ticket.

  8. In the Message field, enter a detailed and specific description about your alert configuration rule update request.

    For example:

    • Remove user jane.doe@example.com.
    • Add Canada to this list.
  9. (Optional) Attach a file.

  10. Click Send Message.