Onboarding and Self-Service

Arctic Wolf Unified Portal Alert Configurations

Updated Dec 19, 2023

Request an alert configuration rule

  1. Sign in to the Arctic Wolf Unified Portal.

  2. Click > Organization Profile.

  3. In the navigation menu, click Alert Configuration Rules.

  4. Click Alert Configuration Request.

  5. Make sure the General request checkbox is selected, and keep the default Subject field.

  6. (Optional) Add a related ticket.

  7. In the Message field, enter a detailed description of your alert configuration rule update request. If applicable, include information about the relevant application, server, host device, username, and network or system event. If applicable, specify the dates and times when this rule should be active.

    For example:

    • Allow cloud service sign-in from Canada.
    • Do not alert if user jane.doe@example.com assigns administrator permissions to another user in Office 365.
    • Do not alert if user john.doe@example.com signs in to a cloud service from New Zealand between August 10, 2023 and October 30, 2023.
  8. (Optional) Attach a file.

  9. Click Send Message.