Onboarding and Self-Service


Arctic Wolf Unified Portal Telemetry Management

Updated Feb 16, 2024

View Arctic Wolf Agent details

Note: When set up correctly, you will have one online non-persistent VDI device. Duplicate offline devices are automatically purged after three days. If duplicate non-persistent VDI devices appear in the Arctic Wolf Unified Portal, install Arctic Wolf Agent for non-persistent VDI instances again.

See Install Arctic Wolf Agent on non-persistent Windows VDIs for more information.

  1. Sign in to the Arctic Wolf Unified Portal. Click Telemetry Management > Agents.

  2. Find the Agent you want to view, and then click Expand to view the Agent details.

    Tip: If needed, use filters to limit your results. See Arctic Wolf Agent filters for more information.

    You can view these details about Arctic Wolf Agents in your network:

    • Agent ID — The identification number of the Agent.
    • Last Reported — The date and time that the Agent last reported.
    • Username — The username of the Agent.
    • Network Interfaces — The network interfaces that connect to the Agent.
    • VDI State — The image used to create the non-persistent Virtual Desktop Infrastructure (VDI) instance. This column does not display details for persistent instances. State options include:
      • Golden image — The master image template.
      • Non-persistent host — This instance was created from the golden image.

    For more information about Degraded status, see View Agent health.